For questions call: Phone: (480) 991-4260

  * PLEASE READ BEFORE PLACING YOUR ORDER*

* Refund Policies *

  • Standard Refundable* E-tickets are non-cancelable by the passenger & are only refundable if the flight was cancelled due to weather or other safety conditions. Passengers have the option to rebook their flight at a later date. For flights canceled due to weather or other safety concerns, refund request's must be made in writing to info@azballoon.com

     

  • Non-Refundable* E-tickets are not refundable by passenger request or due to weather or other safety conditions. Passenger has 6 months from the date of purchase to reschedule flights canceled due to weather conditions or other safety factors. No Refunds.

     

  • Exclusive flights* are not cancelable by the passenger & are only refundable if the flight was cancelled due to weather conditions or other safety conditions. Passengers have the option to rebook their flight at a later date. For flights canceled due to weather or other safety concerns, refund request's must be made in writing to info@azballoon.com



  • Refunds for e-tickets are subject to the final approval of the management of AZ Balloon. If the flight is cancelled, passenger’s with E-tickets must request rescheduling in writing to info@azballoon.com